Why can't I find the verification amounts?

If you can’t see the GunTab verification charges for your card/bank in your online banking:

1. Confirm you are looking at the correct account. It can be easy to look at the wrong account if you have multiple card/bank accounts with your bank and/or multiple cards/banks in GunTab.
2. Check the “pending” section of your online banking (if there is one). Some banks don’t show amounts that are still pending.
3. Call your bank and speak with a representative. Ask them for the amounts of the 2 charges from “GunTab”.

If your bank representative can’t find the amounts, and you are trying to verify a bank account, you probably entered incorrect bank account information. Please wait a few days while your bank reports what the problem is. As soon as your bank reports back to us, we will let you know what they say.